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Shipping Policy

At Planet of Colors, we are committed to ensuring that your art supplies reach you quickly and in perfect condition. Please review our shipping policy for detailed information:

1. Processing Time:

• All orders are processed within 1-2 business days.

• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Rates & Delivery Times:

• Shipping rates are calculated at checkout based on your location and order size.

• Estimated delivery times:

• Local Shipping: 3-5 business days.

• International Shipping: 7-14 business days.

3. Tracking Information:

• Once your order is shipped, you will receive a confirmation email with tracking details to monitor your shipment.

4. Shipping Destinations:

• We ship locally and internationally. Some restrictions may apply based on location or regulations.

5. Damaged or Lost Packages:

• If your package arrives damaged, please contact us within 48 hours of receiving it with photos of the damage.

• For lost packages, please allow the shipping carrier to complete their investigation before we proceed with a resolution.

6. Returns & Refunds:

• Shipping costs are non-refundable unless the return is due to a mistake on our part.

7. Contact Us:

• For any questions about your order or shipping, reach out to our customer support team at [insert contact details].

We aim to provide a seamless and enjoyable shopping experience. Thank you for choosing Planet of Colors for your creative needs!